FAQs

A virtual number is a telephone number without a directly-associated phone line. Usually these numbers are programmed to be forwards incoming calls to one of the pre-set telephone numbers chosen by the client, fixed, mobile or voice over IP (programmed to your IP device).

The advent of Virtual Numbers (DID) services provides people with access to local telephone numbers in most countries on a worldwide basis. These numbers are then forwarded by our company to  PSTN (Plain Old Telephone System), VoIP or VoIM devices anywhere in the world. Essentially, this means that: 

1. International and long distance telephone calls are made with the caller only paying local call rates. For example, your family lives in Vilnius, Lithuania but you live in London, United Kingdom. You would like your family to be able to call you, but the long distance rates from Lithuania are very costly. If you purchase a Lithuanian DID, anyone dialing that local number in Vilnius would connect to your phone in London, but they would pay only local phone number rates.

2. You are able to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line. For example, you live in London, United Kingdom but you have family in Vilnius, Dublin and NY, USA. If you purchase DID numbers in Vilnius, Dublin and NY, USA, then anyone dialing those local numbers would connect to your phone in London, United Kingdom.

3. Conventional telephone calls may be terminated at non-PSTN devices if desired, for example VoIP. This has particular relevance for VoIP communications, as it allows people connected to the traditional PSTN network to call people connected to VoIP networks. Moreover these basic functions of virtual numbers, there are many additional uses for local numbers. For example, consider the issue of privacy. If users place classified advertisements in a newspaper and they wish prospective buyers to contact them without publishing their own, private telephone number, a temporary local number could be provided by the newspaper.

A SIP phone is a special VoIP phone that provides the traditional call functions of a telephone, such as dial, answer, reject, hold/unhold, and call transfer. SIP phones may be implemented as a hardware device (adapter to your regular phone) or as a softphone. An IP phone uses Voice over IP technologies allowing telephone calls to be made over an IP network such as the internet instead of the ordinary PSTN system.

This function allows you to receive calls to your virtual numbers on regular land line or mobile phones. No internet, PC or VoIP services are required. Remember that in this case you pay a per-minute forwarding charges as well.

Yes! Whether you are working from your home office or on the road, we are able to send calls to you wherever you are.

Yes, we provide voicemail services.

We offer the service in more then 65 countries. See the full list of our Virtual Number coverage.

None. The service is run from our equipment. In the event of call transfers, we transfer the calls to any working phone number you already have. You don't have to change a thing!

We are an established organization, We offer very compatitive prices. We offer some of the fastest support reply times in the industry, and we do so 7 days per week. Other companies may not be available to assist you over the weekend should you need assistance. Our service is very easy to use!

Yes, RingTime™ provides outgoing calls service.